Find answers to the most common questions about our products and their use in both home and commercial kitchens
Our standard models come with a 1/2-inch blade for classic-sized fries. For thinner cuts, we offer a 3/8-inch blade option. Both sizes work perfectly with air fryers and traditional deep fryers
Yes, both our manual and electric models cut sweet potatoes. For best results with our manual cutter, microwave the sweet potato for 1-2 minutes first to soften slightly. Our electric model handles sweet potatoes without pre-softening.
All parts are dishwasher safe except the electric base unit. For manual cleaning, disassemble the cutting grid and blade (secured by four wing nuts), wash with warm soapy water, and dry thoroughly. Regular cleaning prevents food buildup and maintains optimal performance.
The cutting chamber accommodates potatoes up to 5.58 x 3.51 inches. Larger potatoes may need to be cut in half first. Most standard russet and gold potatoes fit without pre-cutting.
The suction base works effectively on smooth, non-porous surfaces like granite, marble, and sealed wood. For optimal stability, ensure both the counter and suction cup are clean and slightly damp before mounting.
Our manual model features a ratchet mechanism that reduces required force by 50% compared to traditional lever designs. The electric model operates with push-button ease, ideal for high-volume preparation or users with limited hand strength.